Patron Driven Access Services

Abstract

How can Access Services staff at your library engage with student organizations to provide new services and make innovative use of spaces?, , In 2013-2014, our University Library Access Services staff collaborated with several student organizations on new initiatives in the Undergraduate Library. This presentation will focus on our Napping Station, which has received regional press and radio news coverage. The presentation will also cover other student-driven services, such as Table Share, which aims to maximize use of study space by encouraging students to share tables with the aid of a simple sign. The presenter will talk about some of the concerns that we addressed and policies that we developed before the service pilots went live, as well as some of the obstacles and surprise successes that we found along the way. Lastly, the presenter will talk about a historical, campus-wide student-organized event that was held in the library and logistically supported by Access Services staff.