Unlocking your Courier potential in the 21st century with Tableau

Abstract

The 21st-century library is consistently looking for new ways to analyze data to support patron needs. What are the trends or patterns? What areas are we missing? Could we provide a service more efficiently? This poster will detail how one library used the data visualization software Tableau to answer some of those questions. Tableau generates high-quality data visualizations that can highlight areas for improvement, sources of strength, and many other points of interest to those involved with access services.