Whose Responsibility is That? A Discussion on Equitable Task Sharing

Abstract

Social loafing. Lost in translation. Who is responsible for a task? Who should be delegating tasks? As more libraries move toward a shared task model, it is imperative that models be designed to ensure equitable distribution across the team. When the team encompasses multiple shifts and supervisors, things can become even more complicated. In this session, three Access Services & Outreach staff will share their grassroots efforts at developing an equitable shared task model in a 24-hour academic library for services such as course reserves, room scheduling, assessment, hold shelf maintenance, office supply management and customer service tasks.,