The Library as a Learning Organization: Adapting for Continuous Improvement through Training and Development

Abstract

Library work requires constant learning, whether due to organizational change, new technologies, or evolving user needs. A learning organization facilitates the learning of its members and continuously transforms itself. Teaching and learning new skills can be rewarding, but also intimidating, frustrating, and time consuming. Research in fields of organizational psychology and human resource management points to correlation between satisfaction with workplace training and overall job satisfaction, and between job satisfaction and employee retention. This program will examine training and development methods from instructional design best practices, Lean management, Training Within Industry (TWI), effectiveness and assessment, and how it applies to access services / technical services training. Participants will actively engage in discussion, and takeaways will include a sample learning outcome for a training module, and the outline of a training plan for staff at their organization.