Building an engaged, productive, and agile workforce: How to leverage your Access Services unit for the training and development of all library student staff.

Abstract

How can you center your Access Services unit as the central hub for all student employment within your library while also providing an enriching work environment? At Northern Arizona University's Cline Library, we have developed a student employment model which breaks down departmental silos through cross training, shared work expectations, and a clear path to career development and promotion for student employees. In this hands-on session, attendees will learn how to operationalize a dynamic, cross-functional, and efficient student workforce to meet the needs of your entire library while promoting student success.