Navigating Change in Circulation: Effective Strategies for a Successful ILS Migration

Abstract

In 2023, a large, public land-grant research university migrated to a new integrated library system, along with 9 partner institutions. This was a radical shift for the Circulation department requiring major changes to policy settings, internal workflows, and patron experience, as well as extensive circulation data cleanup and preparation. In addition to restructuring these workflows, staff also performed substantial testing and developed training for student workers before go-live. Drawing from our experiences, this session will cover common challenges and offer best practices for Circulation staff migrating to a new integrated library system.