Looking through the Keyhole: How Users Think About and Use Library Space

Abstract

Physical space still matters-even in the highly digital 21st century. How can libraries best assess and improve user space, even if they don't have the ability to undertake a major renovation? This session offers effective, low-cost techniques to assess actual space uses as well as provide insight into user needs and interests when designing improved and/or ideal space. The presenters will share examples from a recent space planning activity in an academic library and invite discussion with session participants as to their experiences with incorporating user feedback into space planning and management. Techniques shared-such as photo surveys and flipchart feedback-are applicable to all library types.