ASiL Proceedings
Conference Archive
22 sessions
Patron Driven Access Services
Stephen Griffes
How can Access Services staff at your library engage with student organizations to provide new services and make innovative use of spaces?, , In 2013-2014, our University…
Be Our Guest - Exceptional Patron Library Experience
Sophia Sotilleo
Charles Darwin said It is not the strongest of the species that survives, or the most intelligent, but the one most responsive to change. In our ever changing world of te…
Using tablets for stacks searching at the MIT Libraries
Roshni Gohil
In Spring 2013, the MIT Libraries centralized the process of searching for missing, billed, and patron claimed returned books across 4 libraries into a small team of stud…
Using Participatory Management in Access Services Improves Staff Quality and Participation in Decision-Making
Changing Times
Traditionally, libraries have been run by authoritarian managers with all decisions being made at the top while the staff was expected to follow directions without questi…
To Boldly Go: E-Reserves from Home-Grown to Standalone to CMS
Standalone to CMS, Carol Goodson
The University of West Georgia created its own, very clunky e-reserves system in the early 2000s, then moved to Docutek when it became affordable through a University Sys…
Student Library Use data and class standing
Felicity Walsh
How can we measure the impact of what academic libraries provide to enable students to succeed? Libraries provide a diverse suite of services, from item check outs, to el…
Re-thinking customer service training: A curricular solution to a familiar problem
Sharon Epps, Sheridan Sayles, Judith Kidd
Customer service is a core component of user experience and an important element in making patrons feel welcomed and valued within our libraries. At the University of Mar…
Publishing in Access Services (or How Can I Keep Working This Hard and Make Tenure?)
Paul Sharpe
Getting your work published can be a daunting task. Writing and research are an unneeded burden when coupled with the grueling task of keeping the circulation desk operat…
Orienting Access Services Staff to Other Library Service Points
Rob Withers
Access Services staff are the first people library patrons are likely to see upon entering the library, and they often work at hours when no other staff are in the buildi…
OERs and Open Textbooks on the Access Services Horizon
Tucker Taylor
Consortial, state, national, and even global efforts are underway to create open educational resources (OERs) and open textbooks, making the cost of education more afford…
Moving Mountains: Migrating a Consortium to a New Integrated Library System
Molly Blalock, Turner Masland, Bronwyn Dorhofer
In the fall of 2013, the Orbis Cascade Alliance, a consortium consisting of 37 Academic Libraries in the Pacific and Inland Northwest, began its move to a new shared Inte…
Let's Start From the Very Beginning: How to Market a New Library Service
Hilary Thompson
Using the launch of UBorrow as an example, this presentation will cover how to plan, execute, and evaluate a marketing campaign for a new library service. In 2014 the Uni…
Getting the Word Out: Developing a Marketing Plan for Access Services
Mary Ann Venner
In November of 2011, the Circulation and ILL departments merged to become the Access Services Department at the University of North Texas Libraries. One of the opportunit…
Garbage data in circulation and entrance statistics: common mistakes and how to improve data accuracy
Zachary Elder
The old saying about data remains true, "garbage in = garbage out." We often accept circulation and entrance statistics unquestioningly and decisions are made about colle…
Emergency Preparedness: The MIT Libraries' Response in the Wake of the Boston Marathon Bombings
Jeremiah Graves
Growing awareness over the past decade of a wide variety of potential emergencies has led to a marked increase in such planning at academic research libraries. Traditiona…
Developing a Space Plan for an Academic Library (Or how we stopped putting out fires and came to be strategic in our space decisions)
Connie Strittmatter
One of the struggles academic libraries face is competing demands for library space. Finding the balance between stacks space, group study space, staff work space and spa…
Changing Times, Changing Needs: Opening Course Reserves
Elizabeth O'Brien, Adriana Sgro
The demand for Course Reserves at the University of Toronto Scarborough Library is growing every year. The circulation rate for Reserves has eclipsed the total circulatio…
Assessing the Success of an Interlibrary Loan Operation's Buy Not Borrow Program
Sarah McHone-Chase
The interlibrary loan unit at Northern Illinois University has had a Buy Not Borrow program in place for over a year. This presentation will examine different facets of t…
Assessing the 24/5 library: does data matter?
Ken Johnson
Belk Library's 24/5 hours model has experienced multiple changes since first implemented in 2006. First we started small, then expanded, then reduced, and finally expande…
Access Services and User Experience: How complementary roles result in user compliments
BINDING SIDE, TRIM LINE
As the first point of contact for many users, virtually and physically, collaborations between Access Services and User Experience departments are a natural fit, and have…
A Library Storage Facility's Success through Service and Integration
Melinda Dermody
Library storage facilities are often the subject of concerns ranging from campus proximity to the unhappiness of faculty who want every book kept within the library. This…
A Floating Collection at a Large, Multi-Campus, Academic library
Barbara Coopey
A floating collection is operational across 19 campus libraries of this large, multi-campus, academic library. A floating collection is a group of items that are housed a…