ASiL Proceedings
Conference Archive
44 sessions
Whose Responsibility is That? A Discussion on Equitable Task Sharing
Lauren Day, Sherry Smith, asmine Pawlicki
Social loafing. Lost in translation. Who is responsible for a task? Who should be delegating tasks? As more libraries move toward a shared task model, it is imperative th…
Using Interlibrary Loan Data to Evaluate Journal Subscription Decisions
Kate Zdepski
This presentation will cover an ongoing collaborative project to evaluate the impact of cancelling our Royal Society of Chemistry journal bundle on interlibrary loan use,…
It's not us, it's you: Putting users at the center of library service design
Carrie Donovan, Meg Atwater-Singer
When designing library services, it is important to take into account individual behaviors and mindsets, as well as the needs of library users. With statistics for in-per…
Integrated or Interconnected? When a Single Service Point Isn't Enough
Keith Teeter
Academic libraries have been gravitating toward a single service point model over the last decade. Libraries making this transition have touted the efficiencies that are…
I Spy: Patron Privacy Issues in Your Library?
Teresa Doherty
Libraries have embraced technologies such as ILS, security cameras and social media, along with patron conveniences such as self-check out, open hold shelves, and Interne…
Implementing a 24/7 Self-Service Course Reserves Cabinet
Eric Dillalogue
To make class-related print texts more accessible for our students, the Health Sciences Library at Columbia University implemented a self-service Course Reserves Cabinet.…
Demystifying Data: Getting Started with Assessment
Audrey Richardson
Have you ever needed to work with data to answer a question, or considered embarking on an assessment project, but avoided it because of the great unknown? Look no furthe…
Course Reserves: What do you buy? Why? With what money?
Michael Siriwardena
This interactive presentation will review the collection development practices from two institutions (one large public institution and one small/medium private institutio…
Connecting Student Employment to Student Success
Cindy Pierard, Olivia Baca, Anne Schultz
Student employment has not always been associated with student success, yet most students work during college and many work in libraries. An especially large number of st…
Autism and the Libraries
Lara Nesselroad
In recent years, autism has been more broadly defined than it previously had been, and we now understand autism to be a problem of overstimulated nerves which may be mode…
You've Got a Makerspace, Now What? How a Makerspace Works in Access Services
Emily Lelandais, Donna Femenella
What do you do when you're told you're getting a large format poster printer and 3D printer and you have to make it work? In this presentation, we will discuss how our ac…
What we see, what our users say: Development, distribution and analysis of an interlibrary loan and course reserves end user survey
Xuan Lily Pang
A Large research university Libraries ' Access department provides essential services to support the teaching and research goals of the faculty, students, and staff. This…
Using RStudio to visualize ILL Statistics
Kaitlin Kehnemuyi
R and Rstudio are open source data visualization tools that can be used in a myriad of ways to visualize data. Our library uses three systems to process Interlibrary Loan…
Unlocking your Courier potential in the 21st century with Tableau
Tyler Martinale, Anthony Pendleton, Marty Pierce
The 21st-century library is consistently looking for new ways to analyze data to support patron needs. What are the trends or patterns? What areas are we missing? Could w…
This chair is too small! The intersection of a space use study and library furnishings
Ken Johnson
In 2017 a university library conducted a space use study to document how students utilize the physical library with an objective of improving furnishings. The study's eff…
Telling our Story: Marketing Library Services by Painting the Big Picture
Laura Benjamin
When all goes well, much the work of Access Services can be invisible to the patron. At Syracuse University Libraries, we've recognized that marketing our services starts…
Tell Us What You Think: Results of An Exploratory Study of Student Feedback on an Academic Library
Maggie Mason Smith, Jessica Serrao, Anne Grant
In September 2018 the Dean of the Libraries created the Campus Feedback Task Force to develop a [fun and interactive] process by which [the] Libraries [could] solicit onl…
Strategies dealing with diverse personalities and workplace conflicts: Tips for Access Services Supe
Angela Chikowero, Valva Janusoniene
Conflicts happen in any workplace, and library departments are not immune to these challenges. Managing staff conflicts in Access Services presents common and unique prob…
Setting Higher Standards: Student Worker Contracts, Evaluations and Training
Mary Martini
Student workers are largely acknowledged as the backbone of Access Services. Without them, our services would be much more limited. But what happens when you suddenly fin…
Serving Those Who Served: Enhancing the Student Veteran Experience in Academic Libraries
Reilly Curran, Mickey Rayment, Stacey Fullwiler
With an increasing number of Veterans using their Post-9/11 GI Bill, the role of academic libraries in supporting student Veterans is now more important than ever. Studen…
Safety and Security in a Large, Public, University Library System: A Panel Presentation
Eric Clark, David Ketchum, Jenn French
University of Oregon Libraries-seven facilities in three different cities-must juggle the needs of students, staff, and faculty, while also remaining open and accessible…
STUDENT AND STAFF PERCEPTIONS OF UNIVERSITY LIBRARY USAGE: COMPARING REALITY TO INTERPRETATION OF SPACE USAGE
Sarah Mangrum
The role of the academic library, student library usage, and faculty perceptions of student learning have been separate ongoing discussions in higher education for many y…
Outreach and Marketing and Access Services: Findings from the 2018 environmental scan for the Access Services Framework...and more.
Jean Thoulag
For the development of the Access Services Framework, the working group for Focus III- Outreach and Marketing conducted a 15-question environmental scan to learn more abo…
Operating Clearly in the Gray: Copyright, Policy, and Terms of Service in Access Services
Emily Lelandais, Donna Femenella
Libraries have historically been repositories for materials protected by copyright. Libraries provide access to these materials through library services such as interlibr…
Moving Beyond Great Service: Crafting Meaningful Relationships With Patrons
Charles Becker
The workshop helps librarians and staff envision, create, and practice an ethos of meaningful customer service. The necessity is to deliver a patron experience that demon…
Movin' on up: Lessons learned from moving from Access Services to Leading a Library
David McCaslin
Access Services is a unique area of librarianship. It touches upon public services, technical services, facilities, and management. In many ways, it provides an excellent…
It's (Probably) not Them! How Workplace Systems Destroy Employee Motivation and What You Can Do About It!
Robin Sakowski
As managers, we often blame individual employees when they disengage or seem to lack motivation. But what if it's not them? What if it's us: the systems, practices and ma…
Informed improvements to request services through multi-faceted user research
Mia Partlow
Our libraries are currently working on a strategic initiative to enhance the user experience of interlibrary loan and on-shelf request services through enhancements to ou…
I Got New Rules, I Count 'Em
Andrea Kincaid
[Institution Name here] integrated service desk provides a single point-of-service for circulation, reference, and student tech support. Ten librarians, six library staff…
From Customers to Patrons: Benefits of Public Library Skills in the Academic Library
Stephanie Bennett, David Smith
Academic and public libraries often believe they create two very different types of librarians. While this may be true, the skill sets of each are more similar and transf…
From Bones to Drones: challenges of checking out unicorns
Rodger Bishop, Fredda Owens, Suzanne Rook Schiff
Today's academic library collections are no longer limited to books and media items; our circulating collections are filled with unique items such as SLR cameras, gaming…
Empowering Ethical Practice: Activities for Access Services
Jane Scot, Heidi Senior
An academic library desired to empower its staff with a deepened understanding of ethical practice in libraries. The Access Services Unit, composed of Circulation, Interl…
Don't Panic! Promoting Safety and Security Initiatives in Academic Libraries
Reilly Curran, Mickey Rayment, Stacey Fullwiler
As the heart of the university, today's academic libraries aim to be open, welcoming environments while being mindful of the safety and security of their patrons and staf…
Combating Food Insecurities
Antoinette Harrington
In this poster presentation we will highlight some of the challenges and best practices we discovered through our food pantry initiative. , In 2017, a Grand Rapids Commun…
Collaborating across departments: partnering resource sharing with e-resources to improve patron experiences
Joe Marciniak
Collaboration between Resource Sharing and Electronic Resources leads to improved catalog integrity and a better patron experience. When the University of West Georgia mi…
Can't They Study at Starbucks?: The Value of Space in Academic Libraries.
Reilly Curran, Mickey Rayment, Stacey Fullwiler
Space on college campuses is a highly valued commodity. New initiatives, programs and institutional priorities all compete for a finite supply of space. In this competiti…
Building Cheap Technological Solutions for Space Assessment using Raspberry Pi, the ups and downs
Solomon Ameen
Our Access Services team has been investigating possible technological solutions to space assessment over the last few years with the goal of finding a solution that allo…
Beautification: Making Course Readings Accessible, Functional, and Just Plain Pretty
Jenny Vitti
Course readings are a crucial component of the educational experience for students. Reserves staff can improve the quality of materials we provide so that readings are mo…
Assessing the Impact of Open Access Tools for Interlibrary Loan Services
Jennine Vlach
Open access materials may be increasingly available online however library users turn to interlibrary loan (ILL) for publications that are not easily available at their l…
All are Welcome : Empowering Student Workers to Make the Library an Inclusive Hub
Elena Carrilo, Mozdeh Khodarahmi, Jung Mi Scoulas
The University of Illinois - Chicago boasts a campus on which there is no racial or ethnic majority, but this diversity alone does not determine whether students feel wel…
Adoption Isn't Easy: Changing leadership in a library department from one generation to the next
Natalie Logue, Jessica Garner
New department heads are rarely afforded the opportunity to build their team exactly as they might envision. More often than not, the culture, workflows, and employees ar…
Add It Up: Using data to make informed spatial decisions
Lynne Colbert
Librarians are no strangers to data. We collect circulation statistics, download usage reports, and gather gate counts regularly. One area that is more difficult to asses…
Accessing Shared Purpose: Strategies for Developing Mission, Vision, and Values with Your Team
Shelly Hypes
How can a grassroots effort to create Mission, Vision, and Values be accomplished while honoring the already existing defining statements of a library at the administrati…
A Fine Time Without Fines: Suspending Borrowing Privileges for Overdue Items
Katie DeFord, Tom Quinn
Our health sciences library on a graduate campus serves a diverse group of patrons, including many graduate students, faculty, and medical professionals. The library main…