ASiL Proceedings
Conference Archive
35 sessions
Seeing spaces differently: library space assessment through a DEI lens.
Tara McCurley, Carrie Hintz, Alex Kyrychenko
Historically, library spaces were designed to serve and reinforce privilege. New efforts to assess library spaces through an anti-racist lens are necessary. Development o…
Purchasing on Demand through ILL: A 15 year Retrospective
William Gee
Purchasing books on demand as a result of interlibrary loan requests has become a common occurrence at many libraries. There are various models for doing so, from involvi…
No Holds Barred: How We've Learned to Love Open Holds
Heidi Vieira, Angela Brown, Susan Garrison
Five years ago our library took the bold approach (at the time), of allowing patrons a self-service model for hold requests made for materials our library owned. Fast for…
Down the Path to a Controlled Digital Lending Program
Carla Hose, Jean Thoulag
Many academic libraries are exploring and implementing Controlled Digital Lending (CDL) (digitizing and lending entire works in a 1:1 print to digital ratio) of print mat…
Too boring; didn't read: reimagining patron communication
Morgan Bond, Erin Kovalsky
How many times have you received an email with a generic subject line that you've moved to your trash without opening? Admittedly, many of us are guilty of this. , , Our…
Creating a new consortium: an Access Services perspective
Erin D'Agostino
It's not every day that a bunch of academic libraries decide to leave their current networks and form a new consortium, but that's what seven academic libraries did back…
Building a Shared Vision
Ryan Buller, Lindsay Gypin
The task-oriented nature of Access Services requires acute attention to detail and a focus on the present. Long-term departmental planning aligned with library and instit…
Access Services Copyright Superpowers
Sarah McClesky, Tucker Taylor
Access services library workers are on the front lines supporting our users. But we are often not the first included at the table when it's time for copyright education.…
Why Isn't This Available Streaming?
Cory Aitchison, Sally Bryant
Academic libraries face increasing challenges as faculty and students continue to demonstrate a desire for streaming video, particularly in the age of COVID online learni…
When Tragedy Calls: Best Practices for Training Staff on Handling Trauma Calls
Marina Hand, Lacey Rogers
Social workers in libraries are becoming more common, and as the world battles through a pandemic mental health concerns make this trend an important safety tool. Academi…
We Had the Accommodations All Along: Using Pre-COVID and COVID Lessons to Advocate for Student Employees
Gretchen Avery, Trinidad Linares
One in four Americans have a disability. One in five post-secondary students report having a disability, which does not include those students who do not self-identify. A…
Virtual Circulation Desk Assistance: Pros, Cons, and Lessons Learned
James Britt, Mechele Romanchock
For the Fall 2020 semester, Goodson Law Library launched a virtual circulation desk assistance using an iPad and a Zoom room. This presentation will go over:-The technica…
Using Your Library Student Worker Program to Mentor for Job- Readiness
Mechele Romanchock
Reinvigorate your student worker program with a mentorship mindset. This session will demonstrate applicable strategies to shift the goal of the student worker program fr…
Using Project Management Tools and Methodologies to Manage Change in Access Services
Shelly Hypes
The work of Access Services often changes in response to external factors, placing the department in a position to initiate positive organizational change. Of the many me…
Using Controlled Digital Lending for Reserves
In response to the implications of COVID-19 on library access services and collections, the Siena College Library utilized Controlled Digital Lending guidelines, tools, a…
Unlocking the Stacks: Tooling Excel for Collaborative Inventories
Janice Dees, Kestrel Ward
Staff at two small academic library branches utilized custom Excel formulas and engaged with student assistants in order to complete two large, unprecedented inventory pr…
The Next Generation of Access Services
This past year, one medium-sized academic library conducted an internal review of Access Services. This presentation will explore the findings and themes of the review. T…
The Library as a Learning Organization: Adapting for Continuous Improvement through Training and Development
Matt Frizzell, Sofia Slutskaya, Marlee Givens
Library work requires constant learning, whether due to organizational change, new technologies, or evolving user needs. A learning organization facilitates the learning…
That Escalated Quickly: From Circulation to Collections Access in Three Years
Josh Olsen
In the summer of 2017, our University Library posted a newly created opening for an Access Services Librarian to supervise Circulation (and other duties as assigned), but…
Suddenly Online: Writing, Implementing, and Revising an Emergency Plan for Access Services
In a matter of days in March 2020, access and user services workers across the country found themselves moving from busy in-person library environments to working from ho…
Shifting into Teams: the transition to using Microsoft Teams and Shifts for managing student employees
Seti Keshmiripour, Pilar Baskett, Briana Knox
After a service desk merger that caused the Access Services Department to take on additional responsibilities and student employees, student supervisors felt the strain o…
Service Above All: A Service-Oriented Staff Development Initiative
Erin Owens
Both consistent policy enforcement and excellent patron service are essential in library Circulation departments. But when strict enforcement of policy impedes excellent…
Reflections on Deflections: Investigating Causes for Low ILL Fill Rates and Developing Potential Remedies
Emy Decker
ILL is often the most fundamental access service for users seeking to acquire research materials. The interlibrary loan fill rate for lending is, arguably, the most impor…
Re-professionalizing Circulation Services: Moving Academic Access Services in a New Direction
Bailey Wallace
Libraries use front-line staff and main circulation points to provide high-quality services and create connections within the communities. Yet, Academic Libraries have mo…
Meeting Students Where They Are: Social Media as Service Point and Remote Work Opportunity
Catherine Paolillo
Social Media platforms let us meet students where they are. Library websites contain detailed information about library services and resources, but they can be overwhelmi…
Lights, Camera, Action!: Library Video Tutorials for the Pandemic Era and Beyond
George Tiong
When the COVID-19 pandemic struck, like libraries across the nation, the UC San Diego Library swiftly pivoted to helping users virtually. With the library doors closed an…
Incorporating Student Perspective for Inclusive Pandemic Planning
Jung Mi Scoulas, Elena Carrillo
Our public research university library planned for Fall 2020 understanding that COVID-19 and social unrest resulting from police actions across the country would impact l…
From Emergency to Essential: Going from a COVID-19 service to a permanent service
Jalesia Horton
Because of COVID-19, many libraries have to create new services and processes, in order to give patrons' access to a previously inaccessible library. From the creation of…
Fostering student employee engagement: Creating a sense of ownership through task sharing initiatives
Emily Akers
Managing and motivating a large team of student employees can be a challenging responsibility, especially at times when students are working with no supervision. Student…
Flexible Work Scheduling: Can Access Services Staff Continue to Work From Home?
Kristen Barnes
When libraries closed around the world due to the onset of the COVID-19 pandemic, libraries were forced to discover how to offer services virtually that they hadn't previ…
Don't have room or the budget for a High Bay Storage System, we have a solution with lessons learned
Kirk Lake
Faced with running out of collection storage like many are, we started a plan several years ago to address this situation at one of our off-site Annex Storage Facilities.…
Creating Safe Spaces to Support Student Success: Outcomes of Students-Only Library Hours Pilot Program
Chanta Payne, Emily Earnest
A public four-year institution based in an urban area launched a pilot program designed to improve safety and offer a better user experience for students. During the fall…
Bringing the Monkey Bars to the Library: Moving More and Sitting Less During Your Workday
Hany Hosny
A decade ago, we began to hear that "sitting is the new smoking". Since that time, smoking has been on the decline while sitting has been on the rise. Most librarians cou…
And Your Name Is... What?; Addressing and Eliminating Name-Based Microaggressions in a Library Environment
Jessica Valli
Names are more than our identifier; they honor our diverse backgrounds and cultures. This presentation session addresses the positive impact of correct name pronunciation…
Access Services: scholarship, tenure, promotion, and beyond
Bethany Sewell, Denise O'Shea
The presenters conducted a survey of access services librarians at different types of academic libraries. This study sought to understand how access services librarians c…