Preparing for Gen Z: How to best serve a new generation of library patron

Abstract

University admissions departments are adjusting their strategies. Colleges are creating new, unique programs to appeal to a different iteration of student. What are libraries doing to meet the needs of the incoming generation- Gen Z (or, the iGen)? With distinctly different motivations and priorities than their predecessors, Millenials, Gen Z is marked by diversity, privacy, anxiety, entrepreneurship, and more. By surveying literature from both the private and academic sectors, I will paint a picture of Gen Z, as well as note its critics. This information will lead into a discussion about where this posits the library as a point of service as well as a collaborating member of campus. Ideas range from how we utilize and recognize our student workers to supplying fifth-year internships, from promoting other offices and services on campus to privacy workshops for students and staff.