Connecting Staff Skills to Performance Reviews

Abstract

The University of South Florida (USF) Library initiated a task force to develop a listing of skills needed by staff personnel within the library. This task force was able to draw from several sources to recognize some core competencies needed within the library. This effort highlighted the need for the library to develop a correlation between these competencies and how staff members will be evaluated. The Performance Indicators document was developed to facilitate this. The last step of the task force was to translate this information into a program for evaluating staff, an on-boarding process for training new staff members and a plan for current staff members to become fully trained in the skills required for their job. This presentation will show the process the task force went through to develop these critical documents and discuss the experience of the management team to implement it. The discussion will cover the staff's reaction to these programs. The successes and challenges of the program after 1 year of implementation will be presented with the goal of providing participants with the chance to see possibilities for using USF's experience to help their libraries to develop their important staff resources., ,