ASiL Proceedings
Conference Archive
17 sessions
Using the Google Model to Encourage Innovation in Access Services
Julian Aiken
"Google's 80/20 Innovation Model has produced many of Google's greatest Eureka! Moments, including Gmail, Google News, AdSense, and the Google shuttle buses which transpo…
Take back the library!: Managing student unrest in the library
Nicole Lawson, Sarah Troy
In the fall of 2009, following a staggering $450 million cut in state funding, the Regents of the University of California voted to increase tuition an unprecedented 30%…
Splitting Up Circulation - Maximizing the customer and employee satisfaction
Ted Chaffin, Dan Schoonover
Over the past three years, the Florida State University Libraries have undergone several reorganizations. One reorganization consisted of combining the Access Services De…
Customizing Services for Millennium Generation Students
Kawanna Bright, Amy Chang
As mobile devices and social networks are making an impact on the academic lives and learning styles of our millennium generation students, academic libraries are propell…
Cross-training Students for a Flexible Environment
Jennie McKee
Reed College merged ILL and circulation services six years ago to form the Access Services Department. After the first year the consortial borrowing group was moved from…
Connecting Staff Skills to Performance Reviews
Dennis J. Smith
The University of South Florida (USF) Library initiated a task force to develop a listing of skills needed by staff personnel within the library. This task force was able…
Collaboration and Change: Lessons Learned from a Merged Library Experience
Julie Kowalewski Ward
King Library opened in 2003, as a unique collaboration between San Jose State University and the San Jose Public Library system. It remains the largest joint use library…
e-ILL: Exploring the Next Generation of e-Services for Resource Sharing
Cherie Weible, Helen Sullivan
The invention of e-reader technologies such as Amazon's Kindle and Barnes and Noble's Nook along with the tablet style computer and the various i-phone types of mobile de…
Usability Testing Your Circulation FAQ
Cassandra Fox
We expect our users to adhere to library policy, at the same time that we expect them to educate themselves on the pertinent policies and procedures. We spend countless h…
University System Reciprocal Borrowing Services: A View from the Trenches
Chuck Armbrust-Kohler, Viki Timian
The appeal of state-wide reciprocal borrowing is clear: sharing resources between institutions within a university system - beyond the boons that the greater variety and…
Student Assistants > Student Employees
Conrad Helms
My presentation details the planning, preparation, and follow-through of hiring student workers for more advanced jobs than typical student assistant positions in the cir…
QR Codes in Libraries: An Overdue Discussion
Khyle Hannan
Libraries around the country have two things in common; struggling to keep pace with ever changing technology and constantly trying to provide services patron's want with…
Privacy and Confidentiality: using scenarios to teach your staff about patrons' rights
Ann Snowman
Every US state and the District of Columbia has a law on the books that protects a borrower's privacy, both an ethical and legal obligation of the Library. In addition, F…
Off site storage solutions at Duke and Wake Forest
Mary Beth Lock, Marvin Tillman
Many academic institutions are suffering from over-crowded stacks and the flow of book and bound journal material into a library rarely is maintained at the same pace as…
Keeping Anarchy at Bay: Lessons in Flexible Security
Maria de Jesus Ayala-Schueneman
Keeping Anarchy at Bay: Lessons in Flexible Security, , The safety and security of people and materials is one of the primary responsibilities of all libraries. Without a…
Change is the new normal: Access Services in a new Public Services paradigm
Sarah Troy, Nicole Lawson
At the University of California, Santa Cruz, Access Services has a reputation for testing new ideas and eagerly embracing change. In 2006 Access Services was the first de…
Leveraging Leadership Theory for Access Services: Applications for Change, Management, and Planning
Techwood Dr
Busy on the ground with service provision, staff management, and constant technology and workflow changes, we may rarely look to theory to improve our practice in Access…