Access Services Department Organization: Who are we and how can we remain relevant?

Abstract

A recent survey found that, though Access Services is prevalent and there is a core group of services in the majority of libraries, the department remains a geographically and organizationally disparate group of semi-related services. With declining use and declining staff, how can Access Services remain relevant as libraries continue to change? Join me for a discussion of the results of the survey and what can be done about these issues.