ASiL Proceedings
Conference Archive
33 sessions
Town vs. Gown: How to Accommodate Competing Groups in an Academic Library
Katherine Magner
As every academic librarian knows, there is often push and pull between students and members of the public. How do we balance those concerns? And within our institutions…
No Reservations Required: Improving Course Reserves with a Syllabus Service
Lauren McGaw
In 2018, use of the Library's course reserves system was in decline. Faculty and instructors were increasingly bypassing what they considered to be a slow and cumbersome…
Building a Future-Ready Access Services Department
Kelly Johnson, Josh LaPorte
The Access Services Department at the Fineman & Pappas Law Libraries at Boston University went through a comprehensive reorganization during the COVID pandemic. Retiremen…
Access services and student affordability: Leading the way in new offerings
Liz Holdsworth, John Mack Freeman, Andrew Blakely
At an R-1, STEM-focused academic library, the access services department collaborated with the librarian coordinating library affordability initiatives to create several…
A behind the scenes powerhouse: evolving loan rules and the patron experience
Ken Johnson, Jason Stamper
Over the previous seven years, a university library's Access Services team steadily improved and simplified the loan rules for all patron types and locations within the l…
Using Internal Grants for Staff to Enhance Library Users' Experience
Grant-funded projects have helped libraries to expand their resources and collections, improve workflow efficiency, and initiate new services. This presentation will shar…
Rethinking Academic Library Hours Post-Pandemic
Hilary Thompson, James Spring, Kurt Munson
Reopening academic libraries after university shutdowns due to the COVID-19 pandemic provided an opportunity to reevaluate hours and challenge long-standing assumptions a…
Library Internship Programs: Unlocking pathways to the profession
Kim Copenhaver
In the traditionally homogonous landscape of librarianship, there is an urgent obligation to create diversity within the profession. For example, a recent study estimates…
ILL and GIS: Using Spatial Data to Understand Lending Patterns
Emy Decker, Brittany Waltemate
Academic libraries lend their materials to users at borrowing institutions via Interlibrary Loan (ILL), which is based on a complex network of institutions connected via…
Establishing a Streaming Visual Media Service within Access Services
Chris Martin
As remote learning opportunities have sharply increased over the past few years, it has become essential for academic libraries to assess streaming visual media needs for…
Creating a Regional Access Services Leadership Community
Krista Higham, Carl Piraneo
Directors and leaders of Access Services departments face challenges that are unique among library departments. These departments can be complex, with responsibilities fo…
Using Internal Grants for Staff to Enhance Library Users' Experience
Xuan Lily Pang, Kelly Handy,, Mari Meke
Teach a Man to Fish or Nourish Them to Grow? Debating Delivering Owned Articles through Document Delivery Services
Rosemary Humphrey, Renna Redd
The age-old proverb "Give a man a fish and you feed him for a day. Teach a man to fish, and you feed him for a lifetime" has been used for years in libraries when it come…
Reversing the Downward Curve: When is Progressive Discipline Necessary and How to Focus on Positive Improvement and Retention within an Access Services Department?
Kay Coates, Jessica Garner
A challenge that many leaders face in Access Services is managing employee relations. A team with high morale will be well-functioning, collegial, and more likely to repr…
Renovating spaces and Access Services: what's good to know
Kayla Flegal
Whether large-scale, just moving stacks, or even merely contemplating change, when your library is considering space changes it's good to know how to best advocate for Ac…
Qatar National Library Finest Technology
Amal Moumeni
The National Library (QNL) was established in 2017 with a total area of 42,000 square meters and a collection of 1 million books. It is one of the latest libraries in the…
Preparing Academic Library Student Employees for Post-Graduation Job-Readiness
Mechele Romanchock
Emerging from the COVID-era service model our campus libraries had only a handful of returning library student workers compared to previous years. The Public Services Tea…
Opening the Door to Student Wellness: An access services lead collaborative effort to help students
Samantha Kenneday, Abigail Hummell, Nancy Demaris
Returning after the pandemic, students' wellness and mental health are at the forefront of all campus services. After an internal DEI audit, the library realized there we…
Nurturing Growth: The Power of a Professional Development Plan
Jennifer DeVito
Professional development is an important part of one's career but it is often treated as an afterthought, something that is taken advantage of if/when we have the time an…
Meet Them Where They Are: Adapting Teaching Technologies for Training and Retaining Student Library Staff
Kelsey Fuller-Shafer
In most academic libraries, the Access Services Department employs the majority of library student employees, which means the responsibility of teaching and training stud…
Mastering the Art of Managing Up: Success Strategies for Academic Library Circulation Teams
Deon King
The objective of this presentation is to provide practical strategies and tools for effectively managing up within an academic library's circulation team. By attending th…
From Eevee to Umbreon: Moving Access Services from Operational to Strategic Thinking
Sarah Towne, Melanie Bopp
It is all too easy to fall into the rhythm of the day-to-day Pokemon hunt of Access Services - managing the front desk, supervising student workers, running course reserv…
From "Burn and Turn" to "Concierge" Ai Rethinking Access Services after the Pandemic
Stephen Walker
Environmental Sustainability in Access Services
Samantha Bull
This lightning talk will cover a few tips and tricks on how to incorporate environmental sustainability initiatives into Access Services. This will include tips and trick…
Creating the Keys to Community Among Student Employees: Building a Training Program through Instructional Design Methods
Tori Lieggi, Kim Karim
For many years, on-the-job training for new student employees at the Circulation Desk was the standard practice at our library. As the library underwent changes due to st…
Addressing the Unmentionable at the Circulation Desk: An Unlikely Library Partnership for an Often-overlooked Cause: Period Equity
Jessica Garner
The role of libraries at universities has grown over the years in surprising ways to improve service to the academic and student community. One such surprising change cam…
Accessibility Services in Small and Rural Academic Libraries
Robert Amerson, Deborah Harmon
Accessibility services are coming to the forefront of libraries' need to expand our patronage. Libraries have not been able to properly serve the needs of patrons with ac…
Access Service Personnel and Customer Service: The Challenges of Rule Enforcement
Patricia West
One of the crucial aspects of working at a Library service point is rule enforcement, a task that can be demanding, under-appreciated and also subject to some scrutiny. T…
A Tool for Signage Inventory
Jesse Randolph
A signage audit can be a useful tool for improving wayfinding in a library, and conducting a signage inventory is the first step. A signage inventory reveals inconsistenc…
A New Frontier: Innovating Training Solutions for Student Employees
Shandra Jones
Student employees are vital to the workflow of one of our most used services: equipment lending. In an ideal world, student workers would stay with us throughout their co…
A Circulation Manager, Resource Sharing Manager, 20 Carts, and a Dumpster walk into a library: Planning and Implementing Discarding, Relocating, and Shifting a collection
Angela Mehaffey, Lindsey Winchester
At the end of April 2023, University administrators identified the library as a desirable location to open a new 5,500 square foot space devoted to student use in August…
"Pop-Up Library Service?! That's super sick!"
Rebekah Myers, Paul Moett
"Do We Really Need a Service Desk?!" Our Quest to Protect the Desk (Again)
Katherine Smith